Shipping Info
Shipping Policy
Last Updated: 02/08/2026
Thank you for shopping with Zervava. We are committed to processing and delivering your order as efficiently as possible.
Shipping Locations
Zervava currently ships only within the continental United States.
At this time, we do not ship to:
- Alaska
- Hawaii
- U.S. Territories
- International destinations
We reserve the right to modify our shipping destinations at any time without prior notice.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Processing times may be longer during holidays, promotional periods, product launches, or other periods of high order volume.
Estimated shipping times do not include order processing and fulfillment time.
Business days do not include weekends or public holidays.
Shipping Methods
We currently offer the following shipping option:
Standard Shipping
USPS Ground Advantage
Estimated delivery time: 2–4 business days
Please note that delivery time estimates begin after your order has been processed and shipped.
Shipping Costs
Shipping charges are calculated at checkout and displayed before you complete your purchase.
Any applicable shipping fees are non-refundable except where required by law.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Tracking updates are provided by the shipping carrier and may take up to 24–48 hours to appear after shipment.
Delivery Delays
While we strive to meet estimated delivery times, delays may occasionally occur due to:
- Carrier disruptions
- Severe weather
- Natural disasters
- High shipping volumes
- Incorrect or incomplete shipping information
- Other circumstances beyond our control
- Delivery dates are estimates only and are not guaranteed.
Zervava is not responsible for delays caused by shipping carriers or events outside of our reasonable control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided, we may be unable to modify or intercept an order once it has entered processing or shipment.
Additional shipping charges may apply if a package must be reshipped due to an incorrect address.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged or if you receive an incorrect product, please contact us within 30 days of delivery.
To assist with your claim, please provide:
- Your order number
- A description of the issue
- Clear photographs showing the damaged or incorrect item
Approved claims may qualify for a replacement or refund in accordance with our Return & Refund Policy.
Contact Us
If you have any questions regarding shipping, please contact us:
Zervava
Email: contact@zervava.com
Website: zervava.com